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Jeff Greiner, President and Chief Executive Officer of Advanced Bionics®, believes the success of the company depends upon developing and fostering certain qualities among its leaders.
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"We work hard at defining these traits and creating an environment where they are encouraged. As a starting point in this process, we have identified the following ten qualities found in highly successful leaders, and have borrowed from the G.E. Leadership Effectiveness Survey in doing so."
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Jeff Greiner, President and Chief Executive Officer
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Vision | Customer/Quality Focus | Integrity | Accountability Communication | Team Building |
Knowledge/Expertise/Intellect Initiative/Speed | Persistence | Competitiveness/Commitment
Vision
- Has developed and communicated a clear, simple, customer-focused vision/direction for the organization.
- Forward-thinking, stretches horizons, challenges imaginations.
- Inspires and energizes others to commit to Vision. Captures minds. Leads by example.
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Customer/Quality Focus
- Listens to customer and assigns the highest priority to customer satisfaction, including internal customers.
- Strives to fulfill commitment to Quality in total product/service offering.
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Integrity
- Maintains commitment to honesty/truth in every facet of behavior.
- Actions and behaviors are consistent with words. Leads by example. Trusted by others.
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Accountability
- Sets and meets aggressive commitments to achieve business objectives.
- Assumes responsibility for own mistakes.
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Communication
- Communicates in open, candid, clear, complete, and consistent manner invites response/dissent.
- Listens effectively and probes for new ideas.
- Uses facts and rational arguments for influence and persuasion.
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Team Building
- Selects talented people; provides coaching and feedback to develop team members to fullest potential.
- Delegates tasks; empowers team to maximize effectiveness.
- Recognizes and rewards achievement. Creates positive/enjoyable work environment.
- Treats people with dignity, trust and respect. Consistent in approach. Fair and compassionate.
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Knowledge/Expertise/Intellect
- Possesses and readily shares functional/technical knowledge and expertise. Constant interest in learning.
- Demonstrates broad business knowledge/perspective.
- Makes good decisions with limited data; quickly sorts relevant from irrelevant information; grasps essentials of complex issues and initiates action.
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Initiative/Speed
- Anticipates problems and initiates new and better ways of doing things.
- Eliminates "bureaucracy" and strives for brevity, simplicity, clarity. decisiveness.
- Understands and uses speed as a competitive advantage.
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Persistence
- Demonstrates determination and resilience in the face of obstacles and losses.
- Sees obstacles as simply things to overcome and as opportunities to grow the business.
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Competitiveness/Commitment
- Inspires and demonstrates a passion for excellence in every aspect of work.
- Demonstrates courage to stand up for beliefs, ideas, and co-workers; willing to confront and to make difficult decisions.
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